Customer and source access
Name the application boundary, authorised access, confidentiality arrangements and the customer people needed for review.
Partnerships
Use Harten’s analysis in your customer delivery
Harten works with consultancies, systems integrators, software houses and service providers that need a stronger account of an existing application. Your organisation can retain the customer relationship and delivery role while commissioning a defined analysis and review contribution.
Where the work fits
Bring Harten in when estimates depend on an unfamiliar application, a handover has left important gaps, or a delivery team needs to check the existing behaviour before implementing a replacement. We agree how the findings will feed your architecture, scope and delivery process.
Who is responsible for what
| Organisation | Contribution to the engagement |
|---|---|
| Harten | Analyses the agreed source, prepares the application findings and documents, and works through the agreed review questions. |
| Your organisation | Leads the customer relationship and the architecture or delivery responsibilities assigned to it, and determines how the findings enter its delivery process. |
| The customer | Authorises access, supplies business and operational knowledge, and decides which requirements, risks and proposed changes to accept. |
These are starting responsibilities, not a substitute for an agreed statement of work. Customer involvement is needed during analysis and review, not only when delivery begins.
What your delivery team receives
Your team can inspect the findings and their supporting references, use the recovered specification in its own design work, and examine the proposed sequence and unresolved decisions. The handover should make clear which conclusions have been reviewed and which still require evidence.
The PRSD-IWS case study shows the material available for inspection. It is an independent analysis of public source, not a partner-delivered customer reference.
What we agree together
Use of the outputs
Agree the handover format, how findings will be used in customer deliverables, attribution and any limits on external sharing.
Commercial and delivery boundaries
Set the fee, review activities, timetable and responsibilities. Additional investigation or implementation is agreed separately.
Discuss a partner engagement
Tell us what your customer needs to decide, what material is available and where your team needs support. We can then define Harten’s contribution without duplicating the work you already own.
Contact Harten about partnering